{"id":191,"date":"2015-04-01T09:12:11","date_gmt":"2015-04-01T13:12:11","guid":{"rendered":"http:\/\/getmeupandrunning.com\/blog\/?page_id=191"},"modified":"2024-03-02T17:35:28","modified_gmt":"2024-03-02T22:35:28","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/getmeupandrunning.com\/blog\/help-desk\/","title":{"rendered":"Help Desk"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-243 size-full\" src=\"https:\/\/getmeupandrunning.com\/blog\/wp-content\/uploads\/2014\/09\/contactus920.jpg\" alt=\"\" width=\"920\" height=\"350\" srcset=\"https:\/\/getmeupandrunning.com\/blog\/wp-content\/uploads\/2014\/09\/contactus920.jpg 920w, https:\/\/getmeupandrunning.com\/blog\/wp-content\/uploads\/2014\/09\/contactus920-300x114.jpg 300w\" sizes=\"(max-width: 920px) 100vw, 920px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"font-size: x-large;\">Get\u00a0Tech Support for your computer or network issue when you need it.<\/span><\/p>\n<p>Call us at <strong><big>412-299-7733<\/big><\/strong>.<\/p>\n<p>Existing clients, who have signed up for our Managed Services can utilize our Help Desk System through<br \/>\nour Ninja Managed Services Portal.<\/p>\n<p>Our Help Desk\u00a0offers 3 convenient ways for you to get the rapid Tech Support you need.<\/p>\n<h3>How Our Help Desk Works:<\/h3>\n<p>Through our Help Desk system, you can request:<\/p>\n<ul>\n<li style=\"text-align: left;\">A Call Back from one of our technicians<\/li>\n<li style=\"text-align: left;\">Remote Service<\/li>\n<li style=\"text-align: Left;\">An On-Site Service Call<\/li>\n<\/ul>\n<p>From our Ninja Managed Services Ticketing Portal you log onto the web-based system, using your client ID, then enter a incident ticket, requesting service.<\/p>\n<p>The system will alert our technicians that a service\u00a0ticket has been issued. One of our Techs will\u00a0review the incident ticket, address your issue, and update you on the progress and resolution to your issue.<\/p>\n<p>By utilizing our Help Desk system you remain in the loop about your IT situation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Get\u00a0Tech Support for your computer or network issue when you need it. Call us at 412-299-7733. Existing clients, who have signed up for our Managed Services can utilize our Help Desk System through our Ninja Managed Services Portal. Our Help<a href=\"https:\/\/getmeupandrunning.com\/blog\/help-desk\/\" class=\"read-more\">Read More &#8230;<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"fullwidth.php","meta":{"footnotes":""},"yoast_head":"<title>Help Desk &#8211; Up and Running Computer Services, Inc.<\/title>\n<meta name=\"description\" content=\"Get\u00a0Tech Support for your computer or network issue when you need it. 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